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Customer Service

Still have questions? Call us toll free.

800-888-7277

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Answers

How many decks or levels are there aboard the riverboat?
The dining theater area of the ship has three levels, all of which provide excellent views of the stage. There is one exterior deck on the very top of the ship, where the captain's wheelhouse is located. The lowest level of the ship houses the engine room and kitchen.
How will I know where I'm sitting on the Showboat Branson Belle?
A table assignment is printed individually on each ticket. The table assignment will also be communicated to you by the ticket seller or Reservation Center.
Is there a souvenir shop on board the Showboat Branson Belle?
Yes, as well as two themed shops at White River Landing near the dock.
Are there many stairs to climb on the Showboat Branson Belle?
Most of our seating is located on the main deck, which is where you will enter when you board the Showboat. You can travel by stairs, or by elevator to the other two decks where seating is also available.
Are alcoholic beverages served on the Showboat Branson Belle?
No alcoholic beverages are available on the Showboat Branson Belle.
What types of drinks are available on the Showboat Branson Belle?
Coffee, tea, iced tea and water are free with your meal. Large soft drinks are available and specialty coffees and frozen drinks may also be purchased.

If you would like to view our menus, visit the Cruises & Dining section.
What happens when I get on board the Showboat Branson Belle?
Upon boarding, our photographers will provide you with the opportunity to be photographed. Later, the picture is developed and you will have the choice of purchasing it. You can then enter the dining room/theater and find the location of your table. Meal service will begin shortly, followed by the major part of the show. Before the Showboat docks, you will have approximately 20 to 30 minutes to stroll the exterior decks of the Showboat and enjoy scenic views of Table Rock Lake and the Ozark Mountains. Find out more about the on-board experience in Cruises & Dining.
Will the show performers sign autographs?
Yes.
Will I have the opportunity to see Table Rock Lake?
Yes. Each cruise includes deck time to explore the ship and enjoy the views. Beautiful scenic views of the lake can be enjoyed from all exterior decks of the Showboat Branson Belle.
Is there anything to do while I am waiting to board the Showboat?
The view of Table Rock Lake and the Showboat is fabulous from onshore. White River Landing, where the Showboat docks, is also home to two shops and landscaped walkways.
Will I be able to see the view of Table Rock Lake from inside the riverboat?
Yes. The ship has large windows on all three interior decks of the theater. You can also explore a few smaller lounge areas, the exterior promenades and outer decks of the ship, which also provide great views of the lake.
Are cameras allowed on board the Showboat Branson Belle?
Video cameras are allowed on the outer decks only.
Is smoking allowed on board the riverboat?
Smoking is allowed only on the outer decks of the boat.
How do I get to White River Landing?
From the east side of Branson, travel south on US-65 to the Hollister Exit. Turn right onto US-65 Bus N, and proceed .3 miles to stoplight. At stoplight, turn left onto MO-165 N and travel .9 miles to stop sign. At stop sign, turn right, continuing on MO-165 N approximately 5.8 miles. The Showboat Branson Belle will be on your left.

If you are traveling from W Hwy. 76 in the heart of Branson, take MO-165 S 4.4 miles. At the stoplight, follow MO-165 S/MO-265 S 1.6 miles, across Table Rock Dam. The Showboat Branson Belle will be on your right.

From the west side of Branson, turn from W Hwy. 76 onto MO-265 S at the stoplight. Travel 5.6 miles to the second stoplight, and turn right onto MO-165 S/MO-265 S. Travel 1.6 miles across Table Rock Dam. The Showboat Branson Belle will be on your right.
Is there plenty of parking?
Yes. There is level parking for 350 cars.
My husband has a heart condition. What kind of emergency medical facilities are available?
All of the ship's crew is trained in first aid procedures and we have an EMT on board all cruises. Should it be necessary to transport a guest off the vessel, we have an excellent working relationship with the water patrol and emergency care providers in our area. (Note: We do not encourage people who are seriously ill, or have an hour to hour medical condition to board the vessel. The Showboat can be an hour from dock, and emergency stops in route, while possible, would inconvenience other passengers considerably.)
I am a diabetic who will require my insulin injection during the cruise. Can you provide refrigeration for my medication?
Yes, contact your server as soon as you board so they may assist you with refrigerating your medication.
Will I get seasick on the Showboat Branson Belle?
No, that is a very unlikely. The Showboat is 78 feet wide and 265 feet long, making it very stable. In addition, Table Rock Lake is very calm and winds are minimal. You will notice very little movement on board the vessel as it moves through the water.
One of our guests in a full-time wheelchair user. Can you accommodate?
Yes, all of our interior decks are accessible by elevator, and all our restrooms are accessible to those with disabilities. Simply inform the ticket seller or reservation agent at the time you place your reservation.
My spouse uses a walker. Will I have to go through the line twice or try to juggle two dinner plates in order to get his meal for him?
All meals on board the Showboat are served directly to your table. There are no self-service buffet lines, salad bars, or beverage counters on the Showboat Branson Belle.
Do you have wheelchairs to rent or for loan on the riverboat?
We have wheelchairs which our guests may borrow for transportation from the parking lot onto the vessel. We must ask that you sit in a regular dining room chair once you are at your table on the vessel, so that our wheelchairs can be available in case of an emergency. When it is time to depart you may borrow the chair for transportation to your car.