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Refunds: Please allow up to 30 days for your refund to be processed. You may be contacted by a reservation center agent if we have questions regarding your order.

Rollovers: Your 2021 season passes will be mailed to you in late November. Reminder - rollovers are only allowed if the pass, guest vouchers, and associated discounts are not used. If you are currently on a payment plan, your account will need to be paid in full by December 1, 2020, before we process the rollover.