Herschend Suite

Deposit & Payment Policy

A one night's deposit of room and tax is required at time of confirmation. We gladly accept your use of a debit or credit card for transactions. Your account will be debited at the time of transaction and a hold will be put on your account.

If you make any changes to your reservation that results in a rate change, you are responsible for paying the increased rate. This rate change could be a result of changing your date, changing the package you are on, adding days to your reservation or adding guests to the reservation. An early departure fee of one nights' room and tax applies if you depart prior to the original departure date. 

NOTE: Silver Dollar City Resort is cashless and accepts all major credit and debit cards, including Visa, Mastercard, American Express and Discover, as well as mobile payment options like Apple Pay and Google Pay. Guests who prefer to bring cash may use our complimentary Cash-to-Card kiosks, conveniently located at lobby area. Guests can simply insert cash to receive a prepaid card at no charge, which can be used throughout the resort and anywhere debit cards are accepted.

Arrival/Departure

Check-In Time: 4:00 PM
Check-Out Time: 11:00 AM

To ensure all guests receive a great experience, please check‑out at the front desk by 11 AM. Guests checking out after 11 AM will be subject a late check out fee. Please confirm your departure date.  An early departure fee of one night’s room and tax applies if you depart prior to this date.

Guarantee Policy

Credit card will be charged at time of booking for first night's room and tax. Credit/debit cards are authorized at check-in for the anticipated total of your stay. Use of debit cards are discouraged as banking institutions place a hold on your account for the anticipated total of your stay as part of the authorization process. Holds can affect your available balance. Release of holds also vary by bank and can range from 1-14 days.

Cancellation Policy

Stays booked at Silver Dollar City Resort will have free cancellation until 72-hours prior to the day of arrival. Cancellation within 72-hours may result in the loss of one-night deposit.

Parking

Daily self-parking at our hotel near Silver Dollar City is complimentary. Overnight Valet is available for $20 per night and Daily Valet is available for $10. Parking is limited to one space per room. No commercial, trailer or RV parking permitted. Parking is limited to registered guests of Silver Dollar City Resort.

Smoking

Silver Dollar City Resort is a non-smoking property. Smoking or vaping in guestrooms will incur a fee of $300 per room.

Pet Policy

With the exception of ADA recognized service animals, we do not allow pets at Silver Dollar City Resort.

Resort Service Charge

At Silver Dollar City Resort you don’t pay a resort fee.