Guest Services

Find information about on-park services to enhance your day at Silver Dollar City!

Sunny Day Guarantee: If you experience 90 minutes of continuous rain or weather interruption that restricts rides, attractions and your fun at Silver Dollar City, causing your visit to be shortened, please stop by Guest Relations before you leave to receive a complimentary return ticket valid for any operating day during the rest of this season. Season pass holders, we will trade your Bring-A-Friend ticket for another visit. All guests must be present to receive the return visit voucher.

 

Happiness Guarantee: Our goal is to Create Memories Worth Repeating® for your family. If you feel we have not met your expectations, or we have exceeded your expectations, please call 888.455.1383 seven days a week, 9am-5pm (CST), or email us at customerservice@silverdollarcity.com.

Family Care Services: Mercy’s got you covered before, during and after your family’s upcoming adventure in Silver Dollar City with amenities including:

• Silver Dollar City’s first-ever Family Calming
  Space
• Baby Care & Nursing Stations
• First Aid Services
• Hand Sanitizing Stations
• Rental Services and Lost & Found

Virtual care is available by phone or tablet from a full Mercy care team should your family need it.  Find Mercy care close to you here.

 

Family Care Services courtesy of:

Official Health Care Sponsor of Silver Dollar City

Accessibility
 

Accessibility

Learn more about accessibility, safety and guest service amenities at Silver Dollar City.


More Details
Celebrate Your Birthday
 

Celebrate Your Birthday

Learn about free gifts and exclusive discounts available to guests celebrating their big day at Silver Dollar City!


More Details
Charging Stations
 

Charging Stations

For your convenience, free power stations are provided in various locations around the park.


More Details
Lost and Found
 

Lost and Found

Click below for information about lost and found items at Silver Dollar City.


More Details
Mobile App
 

Mobile App

Download the official Silver Dollar City App on your iPhone or Android device.


More Details
Parking
 

Parking

The majority of parking at Silver Dollar City is FREE with comfortable trams and buses to shuttle you from the parking lot to the ticket courtyard.


More Details
City Guide
 

City Guide

Find tips & tricks for your visit, itineraries and more to help you plan your perfect day.


More Details
Recognize A Citizen
 

Recognize A Citizen

Did one of our citizens go above and beyond for you during your visit to Silver Dollar City? Give them the recognition they deserve!


More Details

Get The Latest News and Special Offers

Subscribe to our newsletter, special offers and promotional emails.